Aprobo Agents
Frequently asked questions.
What your voice agent does, what it costs, and what it doesn’t do yet.
The product
Which calls it makes, how you set it up without code, and what happens on each call.
What is an AI voice agentWhat is Aprobo Agents?
Aprobo Agents is AI voice agent software that calls your customers by phone, in Spanish: it reminds them about payments, confirms appointments, qualifies leads, and follows up on support. Every call is transcribed and summarized in your dashboard.
What calls can it make?
Outbound calls in Spanish, with four templates: collections, appointment confirmation, lead qualification, and support follow-up.
Does it make support calls?
Yes, follow-up calls: it calls back whoever you tell it to. It doesn’t answer inbound calls.
Does it sound like a robot?
It’s a conversation, not a “press 1” menu. Hear it for yourself in your trial: it calls your cell phone, in Spanish.
Do I need to code?
No. You pick a template and adjust the greeting, the reason for the call, the questions, the closing, the tone, and the voice.
What voices does it have?
A Colombian or Latin American Spanish voice. You also choose the tone: formal or friendly.
Can I hear it before it calls my customers?
Yes. Before you approve it, you talk to it from your browser, in your dashboard, and fix whatever needs fixing.
Can it call my whole list on its own?
Not yet. For now, each call is launched from your dashboard.
What if no one picks up?
If it reaches voicemail, it hangs up without leaving a message.
What if they ask not to be called again?
If the person asks not to be called again, the agent blocks that number.
How much does Aprobo Agents cost?
From COP 249,000 a month + VAT if applicable, with 400 minutes included in the Starter plan. Compare every plan on the pricing page.
How do I pay?
It’s prepaid, by bank transfer. All prices are listed + VAT if applicable.
How is each call counted?
By the second, while the call is connected: a call of 1 minute and 20 seconds counts as 80 seconds, not 2 minutes.
What if I run out of minutes?
You top up extra minutes at your plan’s rate (+ VAT if applicable): COP 590 on Starter, COP 490 on Growth, COP 430 on Scale, and COP 400 on Enterprise.
What are concurrent calls?
How many conversations your agent can have at the same time. Starter allows 1, Growth 2, Scale 3, and Enterprise 5.
Is there a minimum term?
Starter and Growth are month to month. Scale and Enterprise have a minimum term of 3 months.
Do I need a +57 number?
It’s optional and quoted separately on every plan. Email us and we’ll walk you through the options.
The free trial
10 minutes to use within 14 days, no card required. The agent calls you, in Spanish.
Get my free trialCan I try it free?
Yes: 10 minutes to use within 14 days, no card required. The agent calls your cell phone, in Spanish.
How do I request the trial?
Fill out the form on the free trial page and we’ll email you to activate it.
Who does the trial call?
Only the mobile number you enter in the form.
Will I be charged afterward?
No. The trial doesn’t ask for a card. If you want to keep going, you choose a plan.
Your data
What you keep from each call and how we handle your customers’ data.
Privacy Policy (in Spanish)What do I get from each call?
The recording, the transcript, and a summary of what matters, in your dashboard.
Where is my customer data stored?
Every call stays in your dashboard. How we handle data is explained in our Privacy Policy and Habeas Data policy (both in Spanish).
Does it connect to other systems?
Not today: it doesn’t integrate with other systems. When each call ends, your tech team gets a signed webhook notification.
More use cases and guides
Still have questions? Email us.
Or get your free trial: the agent calls you, in Spanish. 10 minutes to use within 14 days, no card required.
Get my free trial