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Collections by phone

AI voice agent for collections.

It reminds customers to pay, asks when they can, and gives you the date in writing.

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A collections call Illustrative example
  1. Agent Hi, I’m calling from Aprobo Demo. Have you had a chance to check your installment?
  2. Customer Not yet, I get paid on the 30th.
  3. Agent Got it, I’ll make a note of the 30th. Thanks!

What you see in your dashboard

Collections Completed

Gets paid on the 30th. Noted.

  • Transcript
  • Summary
  • Recording

What the agent does

  1. Calls in Spanish, on behalf of your business.
  2. Reminds them to pay, using your script.
  3. Asks when they can pay.
  4. Logs the date they give.

How to get it calling

  1. Step 1 Pick the Collections template.
  2. Step 2 Adjust the script, tone, and voice.
  3. Step 3 Talk to it from your browser and fine-tune.
  4. Step 4 Approve it and launch each call from your dashboard.

What you get from every call

  • Transcript What was said.
  • Summary The date they gave you.
  • Recording Included in every plan.
  • Webhook notification Signed, for your tech team.

On every call

  • If asked not to call again, it blocks that number.
  • If voicemail picks up, by default it hangs up without leaving a message.

What it costs

From COP 249,000 per month + VAT if applicable

  • Starter plan: 400 minutes a month.
  • Prepaid, billed per second: 1 min 20 s counts as 80 s.
See pricing and calculator

Debt collection questions

Other questions? Email us at contacto@aprobo.co.

  • What is an AI voice agent for debt collection?

    It’s AI debt collection software that phones your customers in Spanish, reminds them to pay using the script you approve, and logs the date they give you.

  • What does the agent do on a collections call?

    It greets them on behalf of your company, reminds them about the payment, asks when they can pay, and says goodbye. The date they give is logged in your dashboard.

  • Is it the same as automated collection calls?

    It’s not a recorded message: it talks with the person, understands their answers, and logs the date they give. For now, each call is launched from your dashboard.

  • Does it sound like a robot?

    It’s a conversation, not a “press 1” menu. Hear it for yourself in your trial: it calls your cell phone, in Spanish.

  • Does it work for reminders before the due date?

    Yes. Set the reason and date in the script, then launch the reminder call from your dashboard before the payment is due.

  • Can I change what it says?

    Yes, no coding needed. In the Collections template, you adjust the greeting, reason, date, closing, tone (formal or friendly), and voice (Colombian or Latin American Spanish).

  • Can I try it before it calls a customer?

    Yes. You talk to it from your browser, in your dashboard, and fix the script before you approve it.

  • What do I get from each call?

    The recording, the transcript, and a summary with the date they gave you, in your dashboard. When the call ends, a signed webhook notification goes out to your tech team.

  • Can it call my whole list on its own?

    Not yet. For now, each call is launched from your dashboard.

  • Do I need a +57 number?

    No. It’s optional and quoted separately.

More use cases and guides

Want to hear it on your phone?

Get your trial: the agent calls you, in Spanish. 10 minutes to use within 14 days, no card needed.

Get my free trial

Email us: contacto@aprobo.co